Privacy Policy

Last Updated: April 12, 2025

1. Introduction

Welcome to KaiaLife ("we", "our", or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the "Service"). Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

2.1. Personal Information

When you use KaiaLife, we may collect the following types of personal information:

  • Account Information: Email address, name, username, and password when you create an account.
  • Profile Information: Date of birth, gender, height, weight, and profile photo.
  • Health and Wellness Information: Information about your pregnancy status, cycle tracking, nutritional habits, dietary restrictions, and wellness goals.
  • Food and Nutrition Data: Food logging data, nutrition tracking, and ingredient scanning history.
  • Device Information: Information about your mobile device, including device model, operating system, unique device identifiers, IP address, mobile network information, and mobile operating system.

2.2. Usage Information

We collect information about how you use the Service, including:

  • Features you use and the time spent on the app
  • Pages or screens you view
  • Search terms you enter
  • Links you click
  • The time and date of your visit

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process and complete transactions
  • Personalize your experience with tailored content and recommendations
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and requests
  • Develop new products and services
  • Generate anonymized, aggregate data for research and analytics
  • Protect against, identify, and prevent fraud and other illegal activity

4. Sharing of Your Information

We may share your personal information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
  • Professional Advisors: We may share your information with professionals who provide us with legal, accounting, insurance, and other related services.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
  • With Your Consent: We may disclose your personal information for any other purpose with your consent.
  • Legal Requirements: We may disclose your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

5. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our Service is at your own risk.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • The right to access the personal information we have about you
  • The right to request correction of your personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to request restriction of processing of your personal information
  • The right to data portability

To exercise these rights, please contact us at privacy@kaialife.com.

7. Children's Privacy

Our Service is not directed to children under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will take steps to delete that information.

8. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: Email: support@kaialife.com